Online Papers

newThe “Evidentiary Model”: The Robust Learning Model™ in an Organizational Learning Context. Los Angeles CA: Working Paper #14-323,

Development of a model to integrate the RLM™, Parsons’ AGIL framework, and the current WASC accreditation standards. Sounds ambitious? Indeed it does, but it succeeds!

Improving Physician Clinical Documentation Quality: Evaluating Two Self-Efficacy-Based Training Programs

Co-authored with Ruth Russo and Stephen Fitzgerald, this paper discusses an experiment regarding most effective ways to train resident physicians in proper record keeping

Liberating Voice Constraints: A Systemic Process Model of Voice

Co-authored with Stephen Fitzgerald and Tonya Wakefield, this paper discusses the problem of encouraging  faculty voice and presents a model of voice; further testing is encouraged.

Experimental Use of Multimedia in an MBA Core Course

This TUI Working Paper reports the results of an experimental test of the use of video introductions to units in an MBA management class; sections with access to the videos performed better and were more satisfied than the control sections.

Improving Interpretability Of Regression Results Through Predictor Comparisons

A presentation to a faculty research forum regarding some research into using advanced regression coefficients to better understand complex regression models. This should be read in conjunction with the video of the presentation, available through the video gallery.

Four short essays on aspects of doctoral education:

On the review of research proposals

Theses and dissertations

Thinking the “PhD Way”

Thoughts on teaching and learning research

Designing Effective eLearning Across National Boundaries

Published in the Winter 2000 Edition of LiNEZine, an online journal devoted to issues of learning in the wired environment.

Help as Knowledge Management: Taking Care of Scarce Resources through Informal Encouragement.

A presentation given by JD at ERIM in Ann Arbor, MI, on Dec. 11, 2000

Groupware implementation: reinvention in the sociotechnical frame

Co-authored with Dr. Tora K. Bikson, this paper describes the implementation of a group decision support system at the World Bank from a sociotechnical design perspective

Development of On-Line Distance Learning

Co-authored with Dr. Jill Nemiro, this paper discusses problems and possibilities in using distance learning tools in graduate education.

The Role of “Help Networks” in Facilitating the Use of CSCW Tools

This paper discusses how people in organizations work together to learn and use information tools, and how organizations can either help or hinder this process.

Physical and Organizational Spaces: Work and Help in the Electronic Workplace.

This online presentation describes a further analysis of the “help study” data to help understand how physical distance and organizational structures interact in the development of helping relationships.

Scientific And Technical Information Transfer In Aerospace: A Survey Of U.S. Aerospace Scientists And Engineers

This report describes conclusions from a large-scale survey of scientists and engineers about the effectiveness of NASA’s various technical information sharing efforts.

Case Studies Of Technology Use In Adult Literacy Programs

This selection of two chapters from a full study sponsored by the US Office of Technology Assessment (co-authored with Dr. Lynne Markus) reports on how information tools are being used to teach adults to read, and some of the policy and organizational issues and constraints involved.

Blue Information Highways: Researching Social Networks For Fun, Profit, And Good Works

This online presentation discusses how the use of social network analysis can help organizational researchers understand many useful things about communication and knowledge exchange.

Uses and limitations of communication network analysis in the evaluation of CSCW applications

This paper discusses how analysis of social networks contributes to understanding how organizations use new computer tools.

Scientific and technical information exchange: issues and findings

This report to the National Science Foundation discusses how government and organizational policies help and hinder knowledge exchange.

Glue, lube, and money: alternative metaphors for making sense of organizational information and communication

This paper (still in draft) discusses how different ways of thinking and talking about information may affect how we absorb and use new knowledge.

Integrating New Tools into Information Work: Technology Transfer as a Framework for Understanding Success

This book chapter, co-authored with Dr. Tora K. Bikson, discusses how basic ideas in the technology transfer literature interact with how new information tools are implemented and used.

Diffusion, Technology Transfer, and Implementation: Thinking and Talking About Change

This paper discusses how the language we use to talk about organizational change critically affects what we do about it.

Work Group Structures and Computer Support: A Field Experiment

This article, co-authored with Dr. Tora K. Bikson, discusses the results of a large-scale field experiment relating to how the use of different kinds of information tools affects both the work and the structures of groups.

CSCW in the Real World: A Management Information Systems Perspective on CSCW

Tutorial notes from a workshop presented by JD and Dr. Lynne Markus at the 1994 Conference on Computer Supported Cooperative Work, Chapel Hill NC, 23 October 1994

Evolving Electronic Communication Networks: An Empirical Analysis

Authored with T.K. Bikson and presented to the first CSCW Conference in Austin TX, this was the first empirical analysis of email use ever carried out

Issues in Using the Concept of ‘Adoption of Innovations’

An early paper discussing some of the problems with adoption as a measure and suggesting an implementation framework as an alternative